Rbajje VIP Privacy Policy – How Your Information Is Collected and Kept Secure

Rbajje vip collects two types of information — data you provide directly, and data generated automatically as you use the platform. During registration, your name, mobile number, date of birth, and payment details are collected. For KYC verification, a photo of your national ID or passport is required.

While you use the platform, certain information is recorded automatically — including your IP address, device type, browser details, login and logout times, and which games or sections you visit. This data is used to maintain security and improve service quality.

Rbajje vip uses the data it collects only for specific, legitimate purposes. No information is used unnecessarily, and if the purpose changes, members are notified in advance.

The primary uses include account management, payment processing, security, service improvement, and legal compliance. Beyond these, you can opt out of promotional emails and SMS at any time.

• For account registration, login, and identity verification.
• To process deposits, withdrawals, and betting transactions.
• To detect and prevent fraud and unauthorized access.
• For customer support and complaint resolution.
• To send you personalized offers and promotions (you can opt out at any time).
• To meet legal obligations and comply with licensing requirements.
• To improve platform functionality and enhance the user experience.

Rbajje vip never sells members' personal information to advertisers or data brokers. However, limited data may be shared with trusted third parties where necessary to operate our services.

These third parties include payment processors (bKash, Nagad), game providers (game-related data only), KYC verification services, and cybersecurity firms. All parties operate under agreements aligned with our Privacy Policy and may not use the data they receive beyond its designated purpose.

• Payment processors — minimum information required to complete transactions.
• Game providers — session and result data only; no personal information.
• KYC services — only ID information used for identity verification.
• Law enforcement agencies — when required by court order or legal obligation.

Rbajje vip uses multiple layers of security to protect your data. All traffic on the website and app runs through 256-bit TLS/SSL encryption, so no third party can intercept information passing between your device and our servers.

Data is stored encrypted on the server side as well. Passwords are never saved in plain text — they are secured using strong hashing algorithms. Direct database access is strictly limited, and every access attempt is recorded in an audit log.

• All data transfers are protected with 256-Bit SSL/TLS encryption.
• Passwords are stored with bcrypt hashing — no one can view them.
• Automatic account lock on suspicious login attempts.
• 24/7 server monitoring and intrusion detection systems.
• Minimum access policy for staff — no one can view your data unless they need to.
• Regular penetration testing and security audits.

Rbajje vip uses cookies on its website and app. Cookies are small files stored in your browser that help recognize you on your next visit — so you don't have to log in every time and your preferred settings are remembered.

We use three types of cookies — essential cookies (required to keep the site running), functional cookies (to remember your preferences), and analytics cookies (to understand user behavior and improve our service). rbajje vip does not use third-party advertising cookies.

• Disabling essential cookies may prevent the site from functioning properly.
• Analytics cookies can be disabled — adjust your preferences in your browser settings.
• Clearing your cookies will end your login session and reset your settings.
• Session cookies are automatically deleted when you close your browser.

Rbajje vip believes every member should have full control over their own data. We therefore uphold the following rights in line with international privacy standards.

Rbajje vip does not retain your data indefinitely. A specific retention period is set for each type of information. Once that period expires, the data is automatically deleted or anonymized.

All data is retained while your account remains active. After account closure, transaction-related data may be kept for up to 5 years due to legal obligations. KYC documents are retained for 3 years after account closure. Session logs and IP data are deleted after 90 days.

• Active account data: retained until the account is closed.
• Transaction records: 5 years after account closure (for legal compliance).
• KYC documents: 3 years after account closure.
• Customer service records: up to 2 years.
• Cookies & session logs: 30–90 days.
• Marketing communication data: deleted promptly upon opt-out.

If you have any questions about our Privacy Policy or wish to make a request regarding your data, please contact us directly. Our data protection team will respond and fulfill reasonable requests in a timely manner.

The fastest way to reach us is Help Center-'s live chat — you'll typically get a response within 2 minutes. For email inquiries, expect a reply within 24–48 hours. You can also raise any complaints through the same channel — we take every complaint seriously.

This Privacy Policy may be updated at any time. For significant changes, a notification will be sent to your registered mobile number. You can always check the date of the latest update at the top of the page to know when changes were made.